From confirming your requirement to delivery — how we assist you

Hover over or tap a stop to see what we do at each step.

1. 01 Clarifying the product requirement Start sourcing

   We confirm the intended use, specifications, material, quantity and quality requirements with you, so that the wrong product is not sourced and the wrong price is not quoted.

2. 02 Finding factories, comparing quotes and negotiating

   We look for manufacturers that match your requirement and compare price, MOQ, lead time and payment terms. We negotiate with the factory on your side and, while holding to your quality requirements, work to obtain more reasonable purchasing terms for you.

3. 03 Verifying factory qualifications

   We check the factory's business licence, together with the legally required production permits and filing records, to confirm whether it holds the relevant production qualifications.

4. 04 Confirming samples and product documents

   Where needed we help arrange samples and ask the factory for the relevant test, certification or compliance documents, for you and your customs broker to review, so the import formalities are checked in advance.

5. 05 Checking the proforma invoice (PI) and purchase contract

   We check the product specification, quantity, price, beneficiary account, payment terms, lead time, delivery terms and scope of costs, and help define the quality requirements, inspection criteria and after-sales responsibilities. What the quotation includes and excludes is explained before you place the order.

6. 06 Your approval — payment made directly

   After you approve the supplier and the order terms, you pay for the goods directly into the supplier's corporate account as stated in the contract. We do not collect the payment. Our platform service fee is listed separately and confirmed with you in advance.

7. 07 Following up on production

   We help follow up on production and report progress to you in good time. If the order needs to change, we first explain what changes and how costs are affected, and proceed only after you agree.

8. 08 Arranging pre-shipment inspection

   As agreed in advance, quality, quantity and packaging are checked by you, by your designated person, or by a third-party inspection company. Third-party inspection fees are stated in advance; if anything does not match the agreement, we report it promptly and help communicate with the factory to resolve it.

9. 09 Comparing freight quotes and choosing the shipping option

   We contact freight forwarders in China and compare their quotes with the logistics option offered by the factory. You may also provide quotes from your own freight forwarder in Türkiye, and total cost, expected transit time, mode of transport and what is included — including destination port charges — are compared together. We help you choose the shipping option that suits your goods and lead time; you confirm the final choice.

10. 10 Checking shipping documents

    We help check the commercial invoice, packing list and related product documents, and confirm the required paperwork with you or your designated customs broker, to reduce delays caused by missing documents or inconsistent information.

11. 11 Coordinating shipment and tracking transport

    Following the logistics option you approved, we coordinate with the factory and the freight forwarder for pickup, loading and dispatch, help track the transport progress and report the key milestones in good time. Import customs clearance is handled by you or your designated importer; we assist with the document communication.

12. 12 Arrival feedback and issue communication Delivered

    If quantity, quality, transport or document issues arise after arrival, we help you communicate with the supplier and the freight forwarder, and handle the matter within the relevant contract and liability terms.